Term and Conditions

1. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you acknowledge that you have read, understood, and agree to these Terms and Conditions, our Shipping & Returns Policy, and any other policies referenced herein. If you do not agree, please do not use our website or services.

2. User Obligations and Responsibilities

As a user of our website, you agree to:

• Provide accurate, current, and complete information during account registration and checkout.
• Use the website only for lawful purposes and in accordance with these terms.
• Not engage in any activity that may interfere with or disrupt the website’s functionality.
• Be responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
• Ensure that any products purchased (e.g., adhesives, car chemicals, electrical items) are used safely and as intended, following all manufacturer guidelines.

3. Products and Services Description

We offer a curated selection of high-quality DIY, home improvement, and automotive care products, including but not limited to:

• Wallpaper: Floral, Geometric, Damask, Brick & Wood Effect, Animal, Collage, Check patterns, and more.
• Automotive: Car Accessories, Car Care, Car Cleaning, and Car Maintenance products.
• DIY & Tools: Hand Tools, Decorating Tools, Electrical Accessories, Door Handles, Hinges, Bolts & Latches.
• Home Improvement: Adhesives & Tapes, Flooring and Tiling supplies, Decorating Preparation materials.

We strive to provide accurate product descriptions, images, and specifications. However, slight variations in color, texture, or design may occur, especially in wallpapers and decorative items. If you have questions about a product, contact us before purchasing.

4. Orders and Payment Terms

4.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline orders for any reason, including stock availability, pricing errors, or suspected fraud.

4.2 Pricing and Payment

All prices are listed in US Dollars (USD). We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed securely at checkout. Your card will be charged upon order confirmation.

4.3 Shipping and Delivery

We ship to most regions worldwide, excluding Asia and certain remote areas (as indicated at checkout).

• Order Processing: 1-2 business days.
• Standard Shipping: Via DHL or FedEx. $12.95 flat rate. Delivery within 10-15 business days after dispatch.
• Free Shipping: Available on orders over $50 via EMS. Delivery within 15-25 business days after dispatch.

Delivery times are estimates. You will receive tracking information once your order ships. Risk of loss passes to you upon delivery.

5. Returns, Refunds, and Exchanges

Our goal is your complete satisfaction. Please review our detailed Shipping & Returns Policy for full information. Key points:

• Return Window: 15 days from the delivery date.
• Condition: Items must be unused, in original packaging with all tags and accessories.
• Non-Returnable Items: Opened adhesives & tapes; cut or opened wallpaper rolls; opened car care/cleaning products; electrical accessories with broken seals; personalized/clearance items (unless defective).
• Refunds: Issued to the original payment method within 5-10 business days after we receive and inspect the return.
• Damaged/Defective Items: Contact us within 48 hours of delivery with photos. We will arrange a prepaid return and replacement/refund.

6. Intellectual Property

All content on this website—including text, graphics, logos, images, product designs, and software—is the property of Robert Dyas Equipment Shop or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent.

The names “Robert Dyas Equipment Shop,” product categories (e.g., “Animal Wallpaper,” “Car Care”), and website design are trademarks or trade dress of our shop. Unauthorized use is prohibited.

7. Limitation of Liability

To the fullest extent permitted by law, Robert Dyas Equipment Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

• Your use or inability to use the website or services.
• Any products purchased, including but not limited to issues arising from improper installation, misuse, or personal injury, except where such liability cannot be excluded by law (e.g., for defective products under consumer protection statutes).
• Unauthorized access to or alteration of your transmissions or data.

Our total liability for any claim related to your purchase shall not exceed the price you paid for the product in question.

8. Privacy and Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your personal information. By using our website, you consent to such processing.

9. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Texas, United States. Any disputes shall be resolved in the courts located in Tarrant County, Texas.

We encourage you to contact us first with any concerns. Our customer service team is committed to resolving issues amicably.

10. Changes to Terms

We may update these Terms and Conditions periodically. The “Last Updated” date at the top will reflect changes. Continued use of the website after changes constitutes acceptance of the new terms.